Shipping Policy

We deliver our products Country wide in Kenya for KSHS 300, You need a kenyan ID to pick up delivered items. You can choose to pay for your items upfront and we deliver when goods are ready. Alternatively,  you can use our pay on delivery service. This means you can checkout on our website and pay nothing (KSHS 0)  until you have received your products, inspected them, tried them and are satisfied. If you don't like them for any reason, no problems, our courier will take the items back with our apologies and you will be charged nothing. If you like them you can pay via mobile money (Mpesa or airtel money) and our courier will give you the items you ordered with our gratitude. 

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The pay on delivery process is as outlined below.

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1. We will call you to inform you that your items are in transit to you. 

2. We will inform you to pick up once items arrive at your location.

3. You have 3 days to pick up the items or they will be sold or returned to us.

4. When you pick up your items, thoroughly inspect and try them on to make sure they fit.

5. If satisfied with the items you pay via mobile money with our gratitude, If you don't like the items we take them back with our apologies for inconvenience.

Tashaz orders can be sent to one of our affiliate stores for local pick up. Store Pick Up Orders should be collected within 3 days of purchase. 

Estimated number of days within which you will receive your Tashaz order are listed below. These timelines include processing and in-transit time for your order.

Delivery time varies according to location and whether you are delivering by Sea or by Air.

Standard  Delivery

0 - 3 business days Within Nairobi, Kisumu, Mombasa

4 - 10 Business days for in other areas and heavy items.

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